The Zarb Homestead

Living natural and healthy on a simple budget

Target Nightmare June 29, 2011

Filed under: postaday2011 — Sheena @ 3:38 pm
Tags: , , , ,

Customer Service, what do you think of when you hear that word? It is defined as customer service is the provision of service to customers before, during and after a purchase. I honestly think that is no longer true in today’s world. I don’t matter if you are at a car dealer ship looking for a new car or going to get something to eat in a drive thur, I for one, expect great customer service.

As many people know I just got married and we registered our “wish list” at Target. This seemed like the best place because they have nice things at good prices. We soon came to find out this was a huge mistake. The nightmare begins when we went to the store and started scanning everything we “wished for” on our list. We spent a few good hours in the store scanning home goods and grilling items before we were too worn-out to finish the whole list and decided to return on a different day to finish the list up. We went home and I decided to add things to the list that we didn’t get a chance to scan or I just forgot about. Once I pulled up the list online I noticed there were baby items on there! I was shocked, we had already sent out our invitations and I knew people were checking out the list. Great, now everyone thinks I’m getting married because I’m pregnant! I very quickly erased all the baby things, hoping no one seen them. I was running though the registry one more time to double check to make sure everything back to normal and then I noticed that 1/2 of the things we scanned in the store wasn’t there anymore! Someone’s stuff got on mine and they must have gotten some on my stuff on theirs. So, slowing I had to add back all the things I could remember back on the list. After a few more hours I finally got everything normal again give or take a thing or two. Battle won.

We didn’t have any more problems until after the wedding. We had received a few doubles on some things people forgot to take off the list and one night table that was shipping to our house damaged. On Saturday, we made a record of things we didn’t get off and still wanted and one of the things we were taking back and how much we would need to cover the extra. We arrived in Turkey Creek Target, loaded the returns in our red cart and scrolled up to the customer service lady. I advised her that the table was damaged and needed to be returned. After ringing up the other things she decided I had to have the packing slip in order to return it, the product was in the original box you would get from the store, which I remembered I throw away the day before. I wasn’t happy. So, we returned the other small items and decided to go ahead and get the things we needed. With a full cart, Phil finds the iPad part of the store and remembers we had a 10% coupon because we registered with Target at the house and we could get the iPad along with our other items with our gift cards we received as wedding gifts. The Turkey Creek store, of course didn’t have the one he wanted in stock but the store on Clinton Hwy had 4 available. We returned all of our items to the shelves and went home to get our coupon and go to the other Target.

We arrived home, I dug in the trash and found the package slip for the night stand and retrieved the coupon and went back out to get our things.

We repeated the process at the customer service desk with the night stand like we did at the other store. I handed the lady the package slip and the box the night stand came in and waited for my return; however in my world it could never be that easy. She couldn’t pull the product up in the computer! She had to call 2 managers to come over to see if they could help, negative. The night stand box didn’t have a barcode on it was the problem and no one could fix the problem. They had to call their help line, in Indian, and put on hold for 10 mins in order to find the right code. Finally, we get the product returned after 30 mins and went about our shopping we filled our cart with the same things (broom, towels, bed-set, etc) and went to go get the iPad and check out in the electronics department. The teenaged boy at the registry checked us out but he couldn’t get the coupon to scan. So he and took us back up the customer service to check out. The manager at customer service said the code was only good for the things that were left on the list that we didn’t receive. I read and reread the coupon it didn’t say that. I advised the manager, Moni, that the coupon didn’t state that and I wanted 10% off my order. She said she would have to get her manager to approve it since this was such a large total. Her manager arrives and we explained, twice, everything to her. She stated that she could only give us 10% off the things on our list. Fine, we weren’t going to get the iPad 10% off but the rest of the things were on the list. When she pulled up our list, yet again, most of the things were missing! Oh I was getting so mad! Then she made me go print out the list that shows what we had received off out list. The list showed that we got 1/2 the towels we put on the list but the original list didn’t show we even had towels on it. This proved that something was off. She still wouldn’t give us what we wanted! We decided to check out after this 5 hour ordeal and going home to some drinks.

Once we arrived home again, bitter, we were thinking the whole experience over. We noticed we didn’t get the full price on the items we returned. They charged us a 15% restocking fee on everything we return, even on the damaged items. What a scam. The more we talked about it the more streams we were building up. Phil was about to flip his lid. He wrote down everything we purchased, on and off our list, and the amounts. His figures show that Target screwed us out of $125 dollars total! He is going to call and complain to corporate or the BBB, until we get what is ours back. What a mess to deal with when you just got married.

 

Word of warning, don’t registry at Target! Save your sanity!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ride June 14, 2011

Filed under: Uncategorized — Sheena @ 1:25 am

On two weekends ago we went on a ride to Foothills Parkway via motorcycle. Been awhile but I forgot to post it.

Foothills Parkway West is located just outside Townsend, Tennessee in the foothills of the Great Smoky Mountains. This is a scenic drive that stretches 17 miles and travels along the backbone of Chilhowee Mountain between Chilhowee Lake and Townsend.

We also took the short hike to a lookout tower.

image

image

image

image

image

 

Wedding Bliss June 9, 2011

Filed under: postaday2011 — Sheena @ 1:09 am
Tags: , , , , , ,

I know I haven’t posted in a few weeks, but I have been a busy little bee.

Our wedding was a blast! We couldn’t have asked for a better day. We had so much fun and were so glad that we could share our special day with all our family and friends.

Before Wedding:

The wedding stress started when I checked the weather forecast and noticed that in East Tennessee we were getting record high temps all week! We had planned on getting married on June 4th because it has never been over 90 degrees in the Smokie Mountains on that day and the normal temp is in the low 80’s. That day sounded like the perfect spring day to get married in a lily garden. Well… on our wedding day it was 95 degrees. I just knew I would die wearing a long white wedding dress. All I could think about was Phil soaking his suit in sweat and being absolutely miserable. I didn’t think any of our guests were going to show due to the heat. I just knew it was going to a nightmare.
The day before the wedding the bridesmaids and I went to Twisted Scissors to get feathers put into our hair (the wedding had peacock feather accents) and got our medi/pedi before we had to be at the rehearsal dinner. After all our primping we arrived at the Dancing Bear Lodge around 5:45. We were running behind due to a miss commutation on the wedding rehearsal time.  The dinner we had was astonishing! I had the steak and Phil the fish. The desserts were to die for. There was a whiskey cake and a chocolate gnash cake. Even my extremely picky dad enjoyed most of everything. Our photographer was there taking pictures of everyone and some casual pictures of Phil and me since we never got around to taking our engagement photos. He was the nicest guy.

After the dinner was over we went outside on the deck to have some drinks and make some s’mores over the camp fire. I love this place because of the laid back atmosphere. The lodge was a very charming place tucked back in the woods off the main road. It had very unique hand craved doors and mantel pieces. There were cabins you could rent or there were rooms within the lodge you could stay at. However there were none big enough for our wedding party.

Once we finished at the Lodge we (Phil and I, plus our little old Yorkie, along with the bridal party and their dates) went our cabin that we had rented about 10 minutes down the road from everyone else. This cabin was huge. It was 3 stories and slept 12. It had 4 rooms and 3 baths along with a hot tub, pool table and had swimming pool nearby.   We all stayed there the night before the wedding and the night of the wedding

The big day finally arrived! We started the day with breakfast at the Apple Valley Restaurant. We had the wedding rehearsal at 1:30 at the Lilly Barn and wanted something to eat to recover from the night before. The rehearsal was short and sweet because we had to start getting ready because the photographers had already arrived and to take photos of us getting ready. I haven’t even showered at this point. I had to run back to the cabin shower and return within 30 minutes.
All the bridesmaids and I returned to get our hair and makeup done at the Lily Barn’s barn. It was a nice, air conditioned, 100 year old place. There was met with 3 ladies from Garde Bien Salon.  2 of them where doing hair do’s and the other was the makeup lady. After about an hour the hair and makeup was finished and the photographer wanted photos of me and my bridesmaids before the wedding started. We took pictures for about 30 minutes in the garden and then I had about 30 minutes to relax before the ceremony.

I was getting extremely nervous. I felt like I was going too passed out. I don’t know if it was the heat or the stress. All I knew was that I didn’t want everyone looking at me; I had high heels on that I don’t normally walk in, and a dress with a long train. I just knew this was a recipe for a “fall on my face in front of everyone” disaster. I was also getting excited because I wanted to see Phil. Not because I missed him, which I did, but because he stated that “since he couldn’t see what I was wearing before the wedding, that I couldn’t know what we was wearing.” I couldn’t wait to see what he looked like!

It was time! All the girls jumped in the Element and drove over to the area where the wedding was being performed. I had to hide in the back with my head down “just in case” I thought my heart was going to pound out of my chest. I walked up to meet my dad. When I started walking all I could think was “thank goodness I had my father to hold on to!” I made it down the aisle perfectly fine. I didn’t even notice people looking at me or my dress or anything else all I could think about was Phil.

The music, Stay Awhile, was performed by Erick Baker, was prefect!  We decided we want a short and sweet ceremony. We didn’t want a lot of mushy vows and sayings that took a lot of time mainly because we didn’t want our guest baking in the sun longer than they need be. We were going to mix 2 different sand colors in one vase as a symbol of our love that couldn’t be easily separated but someone forgot to set it out, so we passed that part. Once the ceremony was over we had to take the formal pictures with both families; this took about 40 minutes, then we were off to the reception hall.

Finally we were Mr. and Mrs. Zarb!

We were greeted with bubbles, lots of bubbles, some smelling of beer. I guess a few guests were enjoying the receptions open bar. Once we arrived into the crowd of family and friends, we danced our first dance as husband and wife. Erick Baker sang one of my favorite song, My Two Left Feet! The reception hall was so beautifully. The place was cabin like. It was open on 2 sides and had a prefect view of all the flowers that were blooming in the garden. The other 2 were solid wooden walls were the food and bathrooms were placed.  My mother and mother-in-law had decorated beautifully. The tables had brown table clothes with burlaps overlays. Every other table had tall center pieces filled with rocks and flowers and the other tables had smaller centerpieces fill with the same flowers. Phil managed to rock our table a little too hard tipping ours just enough to break the base. Water poured out all over the table, my friend’s boyfriend, Joey, managed to catch the vase before it tumbled over. No one really got wet just the table, which dried very fast. Before we started the dinner, BBQ from Famous Daves, we decided to do the mixing of the sanding and then say the blessing.

 

Everyone enjoyed the food; I swear it was better than the food they serve at their restaurants.

There was one more official dance to be done, the Father Daughter dance along with Mother Son dance. We decided to combine both dances into one. The song we choose was “I Hope You Dance.”  My father and I started the dance and Phil and his mother join in a few moments later. Next, was the cutting of the cake. Everyone was of course telling us to smash the cake into each other’s faces; however Phil knew better. The cake was red velvet on the bottom with white almond for the middle and top. It honestly was the best cake I have ever eaten. The last official thing we had to do was throw the bouquet, which my bridesmaid Ashley caught, and the garter.

Now it was time to dance the day awhile. Which almost everyone did! We had picked out a lot of current songs because I love to dance! That wedding dress didn’t slow me down a bit. I can’t wait until pictures are ready. All the pictures above were from a family friend. She did a great job.

That was the best day of our lives. We couldn’t have asked for a more wonderful day. I don’t even know how to show our families how much we appreciated all they did to make our day so special. Words can’t even explain.

On June 4, 2011 I truly married my best friend, Philip Zarb